Director of First Impressions
WANTED!
A Service Assistant Team Member
You must be highly coachable, forward-thinking, have advanced computer skills, be able to work independently under pressure, very organized, professional in appearance, and a star performer! NO insurance experience is required. We will train and educate the proper candidate. if you have the right stuff, we’ll know.
Only those seriously committed to being a loyal member of our fast-paced, TEAM oriented, forward-thinking culture should apply. So are you still interested?
About The Job…
Full-Time Service Assistant. You will be responsible for assisting multiple
team members, dealing with clients face-to-face, taking payments, qualify calls, checking service emails, etc.
You will also be responsible for processing paperwork into our Management System (scanning). This is very difficult work that requires extreme mental concentration over long periods of time. Our normal hours of operation are Monday to Friday – 8:30am to 5pm..
NO previous insurance experience required. We will train and educate the successful candidate on ‘Our Award-Winning Way of Doing Things’.
You will periodically sit down with our Office Manager and your Account Managers for a discussion on your overall performance, strengths, weaknesses and areas of improvement moving forward.
You will also be expected to successfully acquire your Property & Casualty Insurance License within 6-12 months where you will earn an additional pay increase.
Why YOU Would Want To Work Here…
- Full-time Position! Part time available.
- UNLIMITED Opportunities To Advance!
- Weekends Off (Quality Lifestyle)!
- 100% Employer Paid Health Insurance for the Team Member!
- We Pay For Your Personal Development (Continuing Education)!
- State-of-The Art Training & Support!
- TEAM ‘Rewards Program’!!!
- Special Team Events
- Family Owned & Operated Since 1960 (we aren’t going anywhere)!
- Positive ‘Can Do’ Work Environment!!
- We Work Hard and Have A TON of Fun…!!!
About You…
This is where you need to be REAL honest with yourself and think about whether this job is right for you. Ask a trusted friend or family member if you are the right fit for this job. The first thing about you is you are NOT just interested in ‘punching a clock’ and getting a pay check – but in developing your skills and your career, and making a positive contribution to a business team and the community it serves. You understand the challenges of operating a small business and welcome them as valuable learning and growing opportunities. You understand what it is to be a HARD worker. Also, all applicants will undergo mandatory background and reference checks.
So, are you still here, and reading? Great. We’ve got lots more to say to you…
Your Skills…
You need to be computer literate and be able to quickly learn under pressure. As “Director of First Impressions” you are in many cases the first person a prospect or client meets in person from our office. A first impression is a LASTING impression therefore you MUST be professional in appearance, including how you speak and how you act.
Your Personality…
It matters. A lot. You are outgoing and confident and you exude energy and enthusiasm. You enjoy people, you enjoy talking to and helping people and you have a knack for motivating and inspiring them with your positive attitude. You are articulate. You have a good sense of humor and a cooperative attitude. You show kindness, patience and respect for others. You are ethical and honest even when no one is watching. You are punctual. You are able to take constructive criticism and correction without getting defensive or feeling “hurt” and discouraged. You look for solutions NOT excuses. You are an avid learner and extremely resourceful in finding solutions. You are a problem solver – NOT a problem reporter.
YOUR Work Ethic…
Since we will be paying you to work this section is extremely important. You enjoy working and are grateful for opportunities to use your God-given talents and skills to make a positive influence and earn a living. You don’t view your job as an interruption of your life, but as a natural part of your life.
We do NOT mean to be harsh, but it is what it is. We truly bust our tails at Huff Insurance, that’s why we need more help. We need someone who will be able to keep up with us. We will clearly set out our expectations and remind you if you forget and if you fail to meet them. We want you to be part of our team and not just a worker here. We want to give you autonomy, and we want to let you be free to do the work that you are getting paid to do and that you ENJOY doing.